✨ FAQ - Frequently Asked Questions
1. Row Heading: What is the quality and material of the cards?
These are premium, fan-made Lomo cards made of Copperplate Paper . They feature high-definition printing with a smooth, glossy finish, designed to fit perfectly in your collection binder (standard 5.4x8.6cm size). ✨
2. Row Heading: When will my order be shipped?
• In-stock sets: Shipped within 2-4 business days.
• Customized items: Shipped within 5-7 business days.
We take our time to ensure every card is perfect before it heads to you! 🚚
3. Row Heading: How do you ship and how long does it take?
We ship worldwide via YunExpress. For our UK fans, delivery typically takes 7-12 business days. You will receive a tracking number via email as soon as it's sent! ✈️
4. Row Heading: How do you protect the cards during shipping?
No more worrying about bent corners! 🛡️ Every order is safely packed in a Sturdy Cardboard Box with a Protective Bubble Mailer. We ensure your cards arrive in mint condition, just like they left us. 🎁
5. Row Heading: Do I get any freebies with my order?
Yes! 💖 To thank you for supporting our shop, every package includes a random "Freebie Pack" which may include stickers, extra lomo cards, or card sleeves. 🌈
6. Row Heading: What if my cards arrive damaged?
Customer happiness is our priority. If your cards are damaged during transit, please contact us within 48 hours with an unboxing video, and we’ll provide a replacement or refund. 🤝